Deliveries

 

My Carrot - Order & Delivery Cycle

My Carrot operates in South East Queensland providing chilled & ambient deliveries of foods and beverages. For your convenience we have two (2) delivery windows available, as we cover a large area with many clients. To assist in maintaining our high level of customer service, our 2pm cuttoff time allow for administration and handling of all orders, please see your areas order and delivery below.

Cost
Free delivery (SE-QLD) on all orders over $70
Our normal delivery charge is a flat $15 for all other orders.

 

 

Delivery areas include: 

  • Sunshine Coast (Doonan, Tewantin, Noosaville, Noosa Heads, Sunshine Beach, Sunrise Beach, Marcus Beach, Peregian Beach, Peregian Springs, Eumundi, Coolum, Point Arkwright, Yaroomba, Mt Coolum, Marcoola, Pacific Paradise, Twin Waters, Buderim, Alexandra Headland, Nambour, Woombye, Yandina, Palmwoods, Mooloolaba, Mooloolah Valley, Beerwah, Glass House, Montville, Melany, Flaxton, Mapleton, Cooroy, Pomona, Mountain Creek and Caloundra) 
  • Moreton Bay Region (Caboolture, Bribie Island, Pine Rivers, Redcliffe, Woodford, Kilcoy)
  • Brisbane Metro
  • Logan City
  • Gold Coast

 

Sunshine Coast | Moreton Bay Region - Orders & Delivery

 

Order By                  Delivery on      Window-1     Window-2

Monday 2pm Cutoff        Tuesday                   9am-1pm           1pm-5pm

Tuesday 2pm Cutoff        Wednesday              9am-1pm           1pm-5pm

 

 

Brisbane | Logan City | Gold Coast - Orders & Delivery

 

Order By                   Delivery on     Window-1     Window-2

Friday 2pm Cutoff            Monday                  9am-1pm          1pm-5pm

Tuesday 2pm Cutoff         Thursday                9am-1pm          1pm-5pm

 

 

As a distribution business we offer postal services for some of our products, where applicable, we will notify you when the goods have been dispatched (normally within 2 days) and the expected delivery day.

 

Home Deliveries

Important Instructions for our Delivery Team

We want to ensure that you have the best possible customer experience when shopping with us and are proud of our professional, friendly and reliable delivery team.

To assist our team when delivering your Order to you, please ensure that you provide as much detail as possible on the “Instruction” screen when making your order.

If you anticipate that you will not be available to receive your delivery, you can nominate for our team to leave your delivery at a nominated location, workplace or with a nominated person.

Your Delivery Package

Your order will arrive in either a re-usable chilled foam box or cardboard carton.

We ask that you recycle your boxes and ice packs for reuse – we will pick up your used foam box & ice pack upon delivery of your next order.

You can do this in 2 ways:

  • Leave your used foam box & ice pack at your nominated delivery location, and our team will pick it up, or
  • Personally hand the used foam box over to our team when you receive your delivery.

 

Please Phone: 1300 681 511 or Email info@mycarrot.com.au for any enquiries.